I purchased several items of American Bass. I’m purchased some from the website itself and some from other sites. I’m writing about the purchases on the website itself. Not good. I purchased a radio in September 2026. I was finally able to get it installed in October, 2026. After installing the radio, amplifier, and subsystem, the installer noticed, the radios inside screen was broken. The outside screen is intact along with the plastic covering it. I’m unable to get anyone to help me with this issue. I tried calling the company and they just want to call you back. It’s all AI generated now. I’ve even sent emails and asked for refund or replacement, in which they’ve said it’s too late. Basically, I’m out the money spent on the radio, and have a hole in my dash, until I can get a replacement. This is the last thing I’ll ever order from American Bass.